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Get On Board with SRTA

SRTA has recently launched Getting On Board, a broad based service improvement initiative for SRTA. The goal is to improve fixed route service to make it easier to connect with the places you need to go. The program will look at elements of service such as bus stops, schedules, fixed route alignments, and unmet service needs.

Bringing Better Bus Stops to the SRTA Service Area

Bus stops are the “gateway” to transit, and SRTA wants to ensure that all bus stops offer the highest comfort and accessibility for passengers. SRTA Getting On Board looks at current bus stop locations, conditions, and amenities to create design guidelines and improvement plans that will make taking the bus easier, faster, and more comfortable.

Bus Stop Design Guidelines

SRTA serves more than 1,100 bus stops in 7 different Massachusetts communities. We know that our stops could be improved with additional shelters, more passenger information, and better spacing. Bus Stop Design Guidelines will assist the region with improving all current and future SRTA bus stops and ensuring that they are consistent.

Specifically, they will:

Incorporate national best practices around bus stop design and spacing
Reflect agency, passenger, and stakeholder priorities
Be flexible and applicable across different locations and ridership levels

Help prioritize improvements to stops that need them most

Bus Stop Balancing and Improvement Plan

Once the Design Guidelines are finalized, SRTA will put the Bus Stop Design Guidelines into action and create a plan to improve bus stop design and spacing. Expanding the distance between some bus stops will reduce the time buses spend sitting still at stops and get riders from point A to point B faster. We will need your help to understand which stops can be moved, removed, and added to speed up our service. Learn more and provide feedback on the Get Involved page.